Forward

FORWARD is a Salesforce driven digital agency. We support our clients both technically and strategically with Commerce, Marketing, Sales and Service Cloud solutions.

FORWARD is a Salesforce driven digital agency. We support our clients strategically with commerce, marketing, sales and service cloud solutions. With Salesforce, it’s possible to establish a 360°-view on your client in one integrated CRM-platform. Forward is part of Xplore Group, a division of the Cronos Group focused on digital services and e-commerce.

With an agile approach, Forward offers multiple products such as Commerce Cloud, Service Cloud, Marketing Cloud, Sales Cloud, Pardot, Community Cloud… We represent a strategic approach aligned with the clients’ need. In-depth partnership, open communication and trust in the team enables quick reponse and changes within a project. A proactive attitude to spot opportunities goes hand in hand with a customer-centric approach. That’s how we succeed in maximizing every part of the product. We support our clients with exploiting, maintaining and continuously developing their platform to ensure this quality label.

In only three years, Forward built a nice client portfolio in multiple industries: Retail (JBC, Brantano, Torfs, Omoda, Krëfel, Fred & Ginger, Claudia Sträter, Promiss, Steps, Miss Etam, CKS…), Telecom (Orange), Automotive (D’Ieteren Auto), Pharma & Cosmetics (Multipharma, Planet Parfum, Di), Hospitality (Lunch Garden, Martin’s Hotels)…