IPG
Company Body

IPG

IPG Group, a leading partner in telemarketing, teleservices, contact centres, business solutions and training, has been managing customer contacts for over 18 years, 24/7 in 18 different languages. With its 800 sites and 1,000 enthusiastic employees, IPG Group allows you to benefit from its knowhow in CRM and contact centre management. Moreover, the company, which is part of Koramic Investment Group, is the largest independent contact centre in Belgium. IPG Group’s USP is the combination of its unique approach, its focus on the ideal integration of advanced technologies and its experienced employees. The company aims to be proactive, generate empathy among customers and their end users, and adjust both concepts and ideas to bring them in line with end users’ wishes. IPG Group has branches in Brussels, Louvain and Hasselt, and qualified staff you can count on to change or boost the image your current and future clients have of your brand. We believe in flexibility and we like to go the extra mile. The company has a bright future ahead thanks to acquisitions, further internationalisation and a focus on innovation.

Milestones
Company Body

Milestones

2013: new premises in Louvain
2013: acquisition of SNT Belgium by IPG International, the IPG Group parent company
2013: IPG Group expands internationally by acquiring Call Center Benelux
2014: acquisition of the French contact centre ‘Affaire de Contacts’ 

IPG