Customer Care Agent (3 openings)
Being a Customer Care Agent at Unleashed includes:
Talking, and lots of it. You’re the voice of our company, the person our Vikings reach out to when their world comes falling apart because their mobile data no longer works. Current record? 247 calls in a day!
Being versatile. One minute, you’re helping someone in Dutch for an issue you’ve dealt with a thousand times, the next you’re figuring out an obscure problem with an even more obscure device in French while keeping half an eye on our social media feed to make sure those Vikings get helped as soon as possible as well. Anyone who thinks only racing and sports are adrenaline-fueled has never worked in Customer Care.
Being a teamplayer. Being a Customer Care Agent at Unleashed means being part of a team of the Nicest People in the World. They might also be slightly crazy. And mostly communicate in memes and GIFs. It’s all good.