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Functional Analyst – Microsoft Dynamics 365

17 January 2025

Description

As a Functional Analyst – Microsoft Dynamics 365 with min. 6 years of experience in consulting and business analysis, you will be part of our Microsoft Center of Excellence. Because of your strong analytical & leadership skills, you are able to guide a Dynamics 365 and/or Power Platform implementation from the functional side. Your job will consist of a combination of tasks amongst which Analysis & Design of Requirements via workshops, Testing, Training of End Users and Support Management.

You will work within a team of colleagues and customers to improve the digital processes of our companies and will play the vital role between business and IT to clarify the business needs, implement them and support them further during the projects. Teamwork, commitment and good communication are vital for bringing the project to a successful conclusion!

Your job will be challenging; CRM is an ever evolving and very innovative concept. The big CRM platforms innovate at a high pace, which requires all of our people to stay on top of the latest trends and evolutions (Copilot!). At valantic you will have the opportunity to jump on that train and keep your skills up to date at all times.

Field

IT

Experience required

5-10 jaar

Skills

Your responsibilities include

Analysis and assessment of the customer’s needs
Translating these needs between business and IT development team into functional deliverables to drive projects to completion
Work closely with the development team in delivering functionalities
Configuration of screens, fields, processes etc. in CRM
Provide customer support before and after go-live; organize demo sessions, prepare user acceptance testing and end-user training

Desired profile

Bachelor’s degree, university degree or master’s degree (preferred, but not necessary in Business, Economics or Marketing). Min. experience of 6 years.
Team player, can work in a flexible and independent manner, problem-solver
Has an interest in customer data and processes, which you will use to develop functional implementation plans in a CRM environment
Prior experience with the Microsoft Power Platform and/or Dynamics 365 modules such as Sales, Service or Marketing
Pro-active and strong communicative skills (nl, eng)
Driven, motivated, passionate, and committed
Eager to learn and stay on top of latest CRM trends
Travel is a possibility (if desired)

Our offer

What we offer

As a modern company, we value the wellbeing of our employees and want them to have a good balance between their career and personal life. We offer our employees a personal career path in an inspiring, international and fun environment. The compensation package in line with our culture, where reward & recognition is both based on the company and the individual’s growth. It contains the following:

Gross salary
Variable salary (based on individual and company criteria)
Holiday pay, 13th month
Net allowance, meal vouchers
Mobility plan, laptop, mobile subscription
Hospitalization insurance & Group insurance
32 holidays: 20 regular holidays, 40-hour work week with 12 compensation holidays
An inspiring work environment with professional and involved colleagues
Opportunity to continuously learn, grow and develop your career in a broad networkof knowledge and expertise
Aside from this we also provide a lot of indirect benefits (e.g. year end gifts, team building activities, yearly skitrip, …). The variable salary can be used for bike leasing, additional insurances, discount cards, etc

We have offices in Mortsel, Hasselt (Corda Campus) and Aalst (Officenter). We are flexible in working location depending on both customer, company and personal needs.

In case you have any questions or want to know more on the role, you can contact Rebecca Stevens via rebecca.stevens@cpt.valantic.com or people@cpt.valantic.com.

Corda Building Corda 4
info@cpt.valantic.com